Privacy & Data Protection

Khela Ghar's Privacy Policy

Your personal data is a trust placed with us. Here is a full account of how we honour that trust.

Data Protection Guarantee

Your Privacy What We Do to Ensure It

Khela Ghar follows 6 core principles to protect your data. Every measure taken is designed with your security in mind.

No Sale of Data to Third Parties

Your name, phone number, or any personal information is never sold or rented to any third party — ever.

Encrypted Data Storage

All your data is stored with AES-256 encryption. Data held on our servers is fully access-controlled.

SSL Secured Connection

Every connection you make with Khela Ghar is encrypted via SSL/TLS — ensuring no one can intercept your data in transit.

Minimal Data Collection

We collect only the minimum information necessary to operate our services. No excessive data is ever requested.

Your Data, Your Control

You have the right to access, correct, or request deletion of your data at any time.

Opt-Out Option

You can easily opt out of marketing emails or notifications at any time.

Last Updated: January 2026  |  Khela Ghar — khelaghar.onl

01About This Privacy Policy

Khela Ghar (khelaghar.onl) takes your personal information very seriously. This Privacy Policy clearly outlines what data we collect, why we collect it, how we use it, and how we keep it secure.

By using the Khela Ghar platform, website, or mobile app, you agree to this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our services.

This Privacy Policy is part of our Terms & Conditionsapplicable in conjunction with. Reading both is mandatory.

02What Data We Collect

Khela Ghar only collects information necessary to operate its services. The table below outlines the types of data collected and the purpose of each:

Data Type Example Collection Period
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email, phone number At the time of account creation
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Timeframes
Device Information IP address, browser type, operating system Automatically while using the platform
Gaming Information Betting history, game preferences, session duration During gameplay
Cookie Data Session cookies, preference settings During website visits

03Purpose of Data Collection

Khela Ghar uses your information solely for specific, defined purposes. No data is ever used beyond those stated purposes:

  • For account creation, management, and verification.
  • To process deposits, withdrawals, and other transactions.
  • To prevent fraud, money laundering, and other unlawful activities.
  • To provide customer service and support.
  • To improve platform performance and enhance user experience.
  • To inform you about relevant promotions and offers (subject to your consent).
  • To implement and monitor responsible gaming policies.
  • To fulfil legal obligations.

We never sell your data to third parties for marketing or advertising purposes.

04Cookies & Tracking Technologies

The Khela Ghar website and app use cookies and similar technologies to enhance your browsing experience.

Cookie Type

  • Essential Cookies: Essential for core site functionality — including login sessions, security verification, and similar processes. Disabling these will prevent the site from working properly.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytical Cookies: To analyze platform usage for improvement purposes. No personal identity is disclosed.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.

05Data Sharing Policy

Khela Ghar does not share your information with anyone unless strict conditions are met. Your data may only be shared in the following limited circumstances:

  • Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to complete transactions.
  • Legal Authorities: Information may be disclosed in response to valid orders from government or legal authorities.
  • Fraud Prevention: With specialized agencies for detecting fraud and unlawful activity.
  • Technology Partners: Hosting and security service providers — all of whom are contractually bound to comply with our privacy policy.

Your data is never shared for any reason beyond those stated above. No advertisers or data brokers are ever given access to your information.

06Data Retention Period

Khela Ghar does not retain your data longer than necessary. General data retention guidelines are as follows:

  • Active account data is retained for as long as the account remains open.
  • Even after account closure, certain data may be retained for a specified period due to legal obligations.
  • Transaction data is generally retained for up to 5 years (in accordance with financial regulations).
  • Data associated with inactive accounts is automatically reviewed after 12 months.

After the specified period, data is securely deleted or anonymized.

07Security Measures

Khela Ghar employs industry-leading security technologies to protect your information:

  • SSL/TLS Encryption: All data transfers occur over secure connections.
  • AES-256 Encryption: All sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & IDS: Advanced firewall and intrusion detection systems to prevent unauthorized access.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Staff Training: All our staff undergo rigorous data protection training.

In the event of a security incident, we will notify affected users as quickly as possible and take all necessary steps.

08Your Rights

As a Khela Ghar user, you have the following rights over your personal data:

Right to Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you may request the deletion of your data.

Right to Restrict Processing

You may request that we restrict how your data is used for specific purposes.

Data Portability

You may request an export of your data in a readily readable format.

Right to Object

You may object to certain types of data processing.

To exercise any of these rights, please contact our customer service team directly. We aim to respond within 30 business days.

09Minor Protection

Khela Ghar is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we become aware that a minor's data has entered our system, it will be deleted immediately and the associated account will be suspended.

If you suspect a minor is using our platform, please contact us — we will take immediate action.

10Privacy Policy Updates

Khela Ghar reserves the right to update this Privacy Policy when necessary. For any significant changes:

  • A notification will be sent to your registered email.
  • The updated date will be reflected on the website.
  • Re-consent will be obtained where required.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

Our support team is fully available to assist you. Feel free to reach out with any privacy-related concerns.

Safe Gaming

Your data is protected —
Join Khela Ghar Now

Have you read our Privacy Policy? See how secure your data really is. Register now and start gaming on a platform you can trust.

বাংলা